Undercover Boss - Diamond Resorts
As witnessed on the reality show “Undercover Boss” tonight, a company executive can learn a lot about themselves by working in the field with their people. They set out to make what they believe will be the most important discoveries they can make as an Executive, whether their message is reaching the employees and with what “filter”. The message tonight from Mr. Cloobeck was that YES is the motto of the company. The great thing about this episode is that you believed - entirely - that he was in charge of his company. I have always watched the show wondering how a CEO could allow certain things to happen, not tonight!
Stephen Cloobeck is a very genuine and very interested ‘boss’. What he learned on the show is that even with his message being delivered to all levels of the organization, there are some aspects that are missed. More importantly, however, he learned and we witnessed that this was a less important discovery. By working with his people, Mr. Cloobeck gathered insight that can help him and the company grow and gain even more traction. He was also learning about the values that drive his people and which will ultimately help him retain his most valuable asset, his employees.
Glad to count DRI as one of our customer's - they made it easier to recruit for them by showing their CEO "in the trenches" and displaying that his heart and soul really are the fiber of the company he is building.
Kudos to Undercover Boss for getting it right this time.